Delete your account
You can ask Zalytics LLC to delete your Zalytics account, and everything stored with it, at any time.
How to request it
- Email contact@zalytics.co from the email address you sign in to Zalytics with.
- Use the subject Delete my Zalytics account.
- We reply to confirm, and delete your account within 30 days.
What we delete
- Your sign-in account and profile.
- Your licenses, insurance panels, continuing-education hours, denials and documents.
- Your marketing channels and ad spend, and the coded inquiry records your email reader sent.
- Your connections to Google Ads, Meta and your email reader.
Zalytics never stored your clients' names or email addresses, so there is nothing of theirs to delete.
What we keep, and for how long
- Our encrypted backups are replaced daily, so your data leaves them within 14 days of deletion.
- A minimal record that your account was deleted, without your practice data.
On your own devices
Uninstall the Zalytics app to remove what it stored on your phone or computer. If you connected your email, also delete the “Zalytics” app password from your Google Account's app passwords page.